You need Help?
We are here to help. Just tell us a bit about yourself and your question in brief.
Answering your questions
Have questions about our services? Explore our FAQs for quick answers to common inquiries. If you can't find what you're looking for, feel free to reach out to our dedicated team for personalized assistance. We're here to provide clarity and support throughout your journey.
How can I access my purchases?
Check you Email AND you Spamfolder. Did you recieved any Credentials? Within in this Email there should be a "Login Button". Click it and you are getting redirected into your Account.
In Generell please use this URL to log into your Account:
Do you offer Refunds?
No, no refunds. Its like asking your money back for the Tasty Coffee you liked before. Please also check out our Refund Policy.
For the case you purchased any subscription, you can cancel it like described on each Orderform. Mostly its monthly. Depends to the Product and Subscription. We do also offer Yearly Subscriptions.
For the case you want to Pause or cancel your whatever Subscription, click here.
I forget about my Passwort
Follow this Link. Enter your Email Adress with what you´ve made the Purchase and click "Request reset Link".
Also check your Spamfolder. You will recieve a Email with further Instructions, to reset your Password.
How can i reach out to you?
Please use the internal Support Form, our Discord, The Forum, our Community Group or our Community Messenger.
Please Note: You only have support and Community Access, when you booked that Service. When you only purchased the "Selflearner Course" without Community and Support Addon, we are not allowed to provide you with supportive help related to your Course.
When you have technical Questions, please use the mentioned Email Adress below.
For non Clients:
Please contact us via "support[@]creators-accelerator.com" (Only legal and Technical questions. No Mentoring, Coaching or Courserelated support.)